The customer number uniquely identifies a customer. The number is used to refer to a customer in offers, orders, etcetera.

A customer number can be changed only with the Change customer code process in the Processes folder in the Customers module.

Fill in the country code, not just for offices abroad, but also for offices in your own country (for example 'US'). Isah requires the country to look up the correct VAT code for a transaction in the VAT search path. The country name automatically appears next to the country code.

Tip: In the General Settings module, you can specify a default value for this field that applies to all customers and/or suppliers. This value will then be filled in automatically when a new customer or supplier is added. You can modify the default value of the field at any time if you want to use another value for a particular customer or supplier.

Use this field to indicate that the data are no longer valid. Records set to 'Obsolete' will disappear from the list. They can still be retrieved, however, using a preset that also displays obsolete data.

If on a particular date you have to take action for this party, you fill in this date in this field.

Use the memo pad to record further information about this attention date, for example the exact action to be taken on this day. To display the memo pad, click on the Memo tab.

Example

Attention date	On memo pad
May 3rd, 2011	Call about invoice

Customers and suppliers are divided into customer and supplier groups. A group must be assigned to every customer and supplier. The Group field is available on the General tab and on the Financial tab. The General tab displays the group the customer or supplier belongs to, but does not allow you to change it. The Financial tab does allow you to change the field value.

Tip: In the General Settings module, you can specify a default value for this field that applies to all customers and/or suppliers. This value will then be filled in automatically when a new customer or supplier is added. You can modify the default value of the field at any time if you want to use another value for a particular customer or supplier.

Note: If Isah is linked to a financial application, changing a customer or supplier group may have financial implications, as groups may be used to post entries to specific ledger accounts.

For all of your parts, you can include texts, such as descriptions, in different languages. If you specify the language used by this company in this field, the texts for the parts in question will automatically appear in the appropriate language on the documents sent to this company (for example, on an order confirmation).

Tip: In the General Settings module, you can specify a default value for this field that applies to all customers and/or suppliers. This value will then be filled in automatically when a new customer or supplier is added. You can modify the default value of the field at any time if you want to use another value for a particular customer or supplier.

The priority is relevant if you are planning based on finite capacity. When performing the lead time planning for production files, you can specify the order to be used for scheduling the files. Ways to specify this sequence include by customer priority, by shipping date, and by the priority set for sales orders.

Use this field to specify which of your company's employees is the salesperson for this customer. You can make a selection from your workforce. The salesperson you specify here will be used automatically on offers and orders you create for this customer. The field value can still be modified here.

Tip: The Customer tab on the Default values form allows you to specify a default value for this field that will apply to all customers. This value will be filled in automatically when a new customer is added. You can modify the default value at any time if another value should be used for a particular customer.

This is the date on which parts were last sent to this customer. This date is filled in when you process shipping notes.