Business information

CRM - Business information

The Business information form displays the general customer data, including address, group, line of business and contacts. You can add addresses and contacts, and you can change customer details, address details and contact details.

Icons

CRM - Documents

Retrieve the documents for this customer.

CRM - Change

This Change icon is found at the top right of the toolbar and elsewhere on the form. Use the icon on the toolbar to enable the Edit mode for the customer data. Click the other Change icons to change the data to the right of the icon, for example an address or contact details.

CRM - Add message

Click this icon to add a message. You can add one or more actions to a message.

CRM - Add

Add data, such as an address.

CRM - Save

Save the changed data.

CRM - Location of customer addresses

Click this icon to display the addresses of the selected customer on the map.

If this icon is not shown for the customer addresses, the geographic location is not known yet. Open the general map from the toolbar at the top of the form to save all geographic locations in the database. The icon will now appear next to all customer addresses, unless an address could not be found, for instance because it contains an error.

CRM - Mail to this address

Mail to this email address.

CRM - Contact selections

Change the selections for the contact. To specify or change selections for the company, use the Selections form.