Checks made when sending a sales order confirmation

To be able to send a sales order confirmation, the sales order must be an electronic sales order. This means that the order must have been created by importing an electronic purchase order message that you have received from your customer. The Sales order input type field on the General tab of the sales order shows whether the order is an electronic sales order.

SCSN code

An SCSN code has been filled in on the customer's customer card.

Sales order

On the General tab of the sales order:

Tip: If any of the above message checks fails, a message will be displayed, and you will be able to jump straight to the cause by clicking the Check button in the message.