Excluding individual purchase lines from the rating process
  1. Sometimes a purchase line may cause poor results, although the problem is outside of the supplier's control. In those cases, you can manually change the purchase line or exclude it from the rating process.
  2. In the Purchase module, go to the purchase order, click the Lines button, and select the line you want to change or exclude.
  3. Open the Edit menu, and select Vendor rating, Change rating. After you have changed the line, Isah will remove the tick mark from the Auto-rate field. The line will then not be taken into consideration during the next rating process.