When does the Message tab appear?If the task was initiated due to a customer's service message, you can read more information about that message on this tab. It includes information about when the message was created and by whom. You may also be able to see the expected cause and the solution. Any additional information can be found in the Memo field. Click Expand to enlarge the memo field.
When does the Message tab appear?
Details in Isah MFS and the Isah fields from which they originate