Installation process

1. Start Isah.ReportService.Setup.msi to install the Isah Report Service.
2. If you already have an installation of the Isah Report Service, it is possible to add another instance (or more), for example for test purposes. In the first window, specify if you want to install a new instance or upgrade an existing instance.

   Note: You can only use letters, numbers, spaces and underscores when you specify an instance name.

3. Follow instructions and press Next when necessary.
4. After accepting the terms in the License Agreement, the installation will ask you to select an account to run the Windows service. The service can run in the security context of the LocalSystem account or a local user account. You can grant the service account rights and permissions for your environment that meet your security requirements. The LocalSystem account option is easy to use.

   In case you want to use a specific account, execute the following step before runninig the wizard:

   1. Press Windows+R and run secpol.msc. Go to Local Policies, User Rights Management, choose Log on as a service and add the account in order to be able to log in as service. This step is necessary to start the service and to complete the wizard.

   When you run the wizard and select This account, you have to enter the user and password. You can use the Verify credentials button to check the user and password you specified. There will be no check of rights.

5. In the SQL Instance Information window, enter the database connection details. You will need to verify the connection to the database before you can proceed.

   SQL instance

   Enter your SQL server name and instance name.

   Specify user name and password

   • Login: This must be a user with IsahReportServiceRole in the Isah database. Use SQL Server Management Studio to assign this role to the SQL Server user in the Isah database. Isah recommends a user name with IsahReportServiceRole permissions only. These are the only permissions required to run the Isah Report Service.

     Isah does not recommend the use of SQL user 'sa'.

   Please note: Specify a unique user for every Isah Web Service you require. For instance, if you run both Isah Report Service and Isah Mobile Field Service, the users with the relevant ServiceRole for each of these two apps cannot be the same user.

   • Verify connection: ensure the connection works properly by pressing this button. After the connection has been verified, the Next button becomes active.
6. In the Database window, enter the database name and verify the connection. If the user you entered in the previous window does not have sufficient permission, a message to that effect will appear. In that case, to avoid installation problems, it is better to go back and enter a user name with IsahReportServiceRole in the Isah database.
7. In the License Server window, enter the Isah license server host and port.
8. Enter the path for the installation.
9. Install the Isah Report Service and click the Finish button to exit the installation program.