Installation process

1. Start Isah.ReportService.Setup.msi to install the Isah Report Service.
2. If you already have an installation of the Isah Report Service, it is possible to add another instance (or more), for example for test purposes. In the first window, specify if you want to install a new instance or upgrade an existing instance.

   Note: You can only use letters, numbers, spaces and underscores when you specify an instance name.

3. Follow instructions and press Next when necessary.
4. Accept the terms in the License Agreement.
5. You need to select an account to run the Windows service.

   The service can run in the security context of different accounts. Please select the account type that matches the security requirements for your environment:

   • the LocalSystem account
   • a local user account
   • a Managed Service Account.

   Note:

   In case you want to use a specific user (domain) account or a Managed Service Account, this account must be able to log in as a service. To enable this configuration, execute the following steps before runninig the wizard:

   1. Press Windows+R and run secpol.msc.
   2. Go to Local Policies, User Rights Management, choose Log on as a service and add the account in order to be able to log in as service.

   These steps are necessary to start the service and to complete the wizard.

6. You need to enter the account credentials. How to do that, depends on the selected account type:
   • If you selected the specific (domain) account option, you have to enter the user name and password for that account. Use the Verify credentials button to check the user and password you specified. There will be no check of rights.
   • If you selected the Managed Service Account option, you have to enter the name of the Managed Service Account. Enter an account ([Domain]\[Account]$, for example, ISAH\IsahReportService$) and use the Verify account button to check whether the specified account exists.
7. In the SQL Instance Information window, enter the database connection details. You will need to verify the connection to the database before you can proceed.

   SQL instance

   Enter your SQL server name and instance name. If you want the installation to show you which instances are available, click Load SQL Instances and select the correct instance from the drop-down list.

   Note: The drop-down might not display all available SQL Server instances.

   Trusted (Windows Authentication) / Specify user name and password (SQL Authentication)

   If you want to use the Windows Authentication, click Trusted. The account you entered for the Windows Service will be used to access SQL Server and the database. The Windows account needs to be configured in SQL Server to have a login. In addition, that user needs to have the IsahReportServiceRole in the database you want to use. Assign this database role to the user, if necessary. Please note:

   • If your trusted user is the LocalSystem and the Isah Report Service is being installed on the database server, you need to assign permissions to user NT AUTHORITY\SYSTEM.
   • If your trusted user is the LocalSystem and the Isah Report Service is being installed on another server, user {DOMAINNAME\COMPUTERNAME$} - for instance {ISAH\C0258$} - needs permissions for the database.

   If you want to use SQL Authentication, click Specify username and password:

   Specify the SQL Server login user name and password that should be used to access SQL Server and the database. That SQL Server user needs to have the IsahReportServiceRole in the database you want to use.

   Note:

   Use SQL Server Management Studio to assign the role to the Windows or SQL Server user in the Isah database. Isah recommends a user name with IsahReportServiceRole permissions only. These are the only permissions required to run the Isah Report Service. Isah does not recommend the use of the built-in SQL Server user 'sa'.

8. You need to verify the connection.

   To ensure the connection works properly, press the button Verify connection. After the connection has been verified, the Next button becomes active.

9. In the License Server window, enter the Isah license server host and port.
10. Enter the path for the installation.
11. Install the Isah Report Service and click the Finish button to exit the installation program.