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Installation process

For security reasons, Isah recommends that you acquire a certificate for your website to encrypt your transactions.

  1. Start Isah.MFS.Service.Setup.msi to install the Isah MFS Service.
  2. If you already have an installation of the Isah MFS Service, it is possible to add another instance (or more), for example for test purposes. In the first window, specify if you want to install a new instance or upgrade an existing instance.

    Note: You can only use letters, numbers, spaces and underscores when you specify an instance name.

  3. Follow instructions and press Next when necessary.
  4. In the IIS Application Pool window, specify the Windows user that will access and run the Isah MFS Service. There are several built-in user accounts with varying permissions. The standard account is ApplicationPoolIdentity.

    If you want to use a custom account, you will need to verify its credentials before you can continue the installation process.

    If you want to use a Managed Service Account, enter the account name ([Domain]\[Account]$, for example, ISAH\IsahService$). Use the Verify account button to check whether the account exists.

    Information on Windows users

  5. In the SQL Instance Information window, enter the database connection details. If you don't use the trusted Windows connection, you will need to verify the connection to the database before you can proceed.

    SQL instance

    Trusted (Windows Authentication) / Specify user name and password

  6. In the Database window, enter the database name and verify the connection if necessary (you will not need to verify the connection if you have chosen Windows authentication in the previous window). If the user you entered in the previous window does not have sufficient permission, a message to that effect will appear. In that case, to avoid installation problems, it is better to go back and enter a user name with IsahMobileFieldServiceRole in the Isah database.
  7. In the Website Name and Port window, enter a name for the website and the port it will use.

    For security reasons, Isah recommends that you acquire a certificate for your website to encrypt your transactions. If you choose not to use a certificate, select Use HTTP. If you have a certificate, select the HTTPS connection type and select your certificate in the next window.

  8. In the License Server window, enter the Isah license server host and port.
  9. Enter the path for the installation.
  10. Install the Isah MFS Service and click the Finish button to exit the installation program.
  11. The Document Service retrieves the documents that can be viewed in the application. It needs a user account to verify the access rights to the documents and their location. Make sure the directories that the documents are stored in are shared with the user you entered in the IIS Application Pool window (see above).