Click the 'Relationship Management' button. The Relationship Management message form will appear.

1. The Relationship Management type configured in the user's default values in Isah is filled in by default. Click the image for the Relationship Management type to choose another type.
2. The person who normally fills in SFC data is the planner specified on the Logistics tab in the Parts module for the part created under the production order. You can select a different employee as long as this employee is present on the Employees form and active (the Obsolete check box is empty). Click the employee's image to choose another employee.
   Note: If you change the person responsible for a message, also the assignee of the underlying actions will be modified, provided that the assignee is the same person as the person responsible. If an action line has a different assignee, because you changed it manually, that person will not be modified.
3. Enter a description.
4. Click in the memo field to enter a more detailed explanation.
5. If Isah has been configured to automatically create actions when messages are added, these actions are immediately displayed in SFC. Provided that you have the appropriate rights ('Create actions'), you can add actions yourself.
   The person who is to perform the action is the person specified as the person responsible in the message. If you change the person responsible in the message, also the action assignee will change, provided that this is the same person as the person responsible. To change the action assignee from this default person, specify a different assignee on the action line. Click the employee's photo.
6. Click Save message. The message is sent to Isah, and then removed from SFC. The message is displayed on various Relationship Management forms in Isah:
   • In the employee details, under the Relationship Management button
   • in the Relationship Management module on the Messages form
   • In the details of the part created under the production order, under the Relationship Management button
   • In the production order details, under the Relationship Management button
   • In the operation details on the operations form of the production order, under the Relationship Management button
   • In the details of the capacity group specified in the operation, under the Relationship Management button
   • In the details of the machine specified for the operation, under the Relationship Management button