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Any employee who will use the app must be registered in Isah as an employee. The employee must also be linked to a user name in Isah. The user name in Isah is assigned rights to use the app. You can assign rights by user group or you can assign individual rights. You can configure this in Isah or in the Isah Configuration Tool.
The Isah Configuration Tool lists the available functionalities in Isah CRM, which you can easily enable or disable for users or user groups. To set the rights in Isah, use the overview in the appendix Available features. It lists the program codes of all forms, features and presets relating to Isah CRM.