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To specify the database you want to use, enter the IP address of the server running the CRM web service and the port you are connecting to, separated by a colon, for example:
https://10.200.100.34:8055/odata
The login user name and password are the same as for Isah. When you start the app, the Customers form is displayed. If you then select a specific customer, the app shows the form you last used for a customer, for example the cockpit or the Sales contracts form.
For security reasons, the app disconnects if it is not used for fifteen minutes. In that case, you need to log in again to access to the app again.
License
A license is required in order to use Isah CRM. A license is always limited to a set number of users. User names must be assigned to the license (program code 510000000). If your user name is linked to the license, you can use the app, provided that you also have rights to the app content.
If more users are assigned to the license than permitted by the license terms, a message will appear on the form as soon as you log in to the app.
Tip: An expiry notice will first be displayed ten days before the license expires, so you can renew the license before it actually expires and you will be able to use the app without interruption.