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In your sales process, you may use Supply Chain Integration, which means you exchange data with your customers by electronic means. To use Supply Chain Integration in your sales process, you need to set up some data first; you only need to do this once.
Receiving and confirming a sales order electronically
When a customer places an order with you, then in the customer's system, this order is a purchase order. The electronic purchase order you receive from your customer is registered in your system as a sales order. As part of this process, Isah will check the details to ensure that the order is prepared in accordance with the mutual agreements and is suitable for your system.
Once it is validated, the purchase order will be listed as a sales order in your system. The input type under Order data indicates that the order was received electronically. You can manually change the order if necessary.
Instead of sending a printed order confirmation, you will then send an electronic order confirmation to your customer, which your customer can load in their ERP system.
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You receive the electronic purchase order from your customer. |
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You load the purchase order in Isah, and Isah validates the order. |
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In Isah, you see a sales order with the input type 'Electronic'. |
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From within Isah, you send an electronic order confirmation to your customer. |
