The identification method determines how you identify the different parties in the chain, including your own company. You can choose from various methods (SCSN code, company register number, VAT/SIR number or GLN). On the Supply Chain Integration tab, specify the method you use for every customer and every supplier you exchange electronic messages with, as different companies may use different methods.

Also, specify for every customer and supplier how you identify your own company in the messages you send to them.

Use the Document delivery method form to define the method to be used for sending electronic messages to customers and suppliers. Electronic messages can be delivered in two ways: via email or via an SCSN web interface. You can use these two methods alongside each other, for example if you generally use the web interface, but some of your contacts prefer to receive messages via email.

To define delivery methods, add them to the Document delivery method form. In the Output field, select 'Email' or 'SCSN'.

• Email

  If you choose 'Email', Isah will send the electronic messages as attachments to email messages. Specify the relevant details on the Email tab of the Document delivery method form:

  • Use the fields in the Recipients section to select the recipients of the electronic messages. For a purchase order, for example, you could select the supplier contact.
  • In the Attachment(s) field, choose 'Electronic message' or choose both 'Electronic message' and 'Report'.
• SCSN

  If you choose 'SCSN', Isah will send the messages in one of two ways:

  • Directly to the web interface of the customer or supplier
  • To your own web interface, from where the recipient can retrieve it.

  The SCSN delivery method requires various details to be filled in, such as the address of the web interface(s) used. These details are specified on the Supply Chain Integration tab of the Customers or Suppliers form; see Setting SCSN interface details.

Electronic documents can come in from two sides: you can be the supplier or the customer. This is why you specify your default settings for both sides. You need to do this for every document type you are working with:

• Default settings for customers
• Default settings for suppliers.

To use non-default settings for particular customers or suppliers, you can specify alternative settings in the details of that customer or supplier.

When you receive an electronic purchase order from a customer and load the order into Isah, Isah will automatically convert it into a sales order. As this behavior requires a sales type, the sales type must be specified when a sales order is created. For each customer you can specify a default sales type. If no value is defined for the customer, Isah needs a value to fall back on.

For that reason, a new field has been added to the Sales tab of the Default values form, called Electronic order sales type. Use this field to specify the default sales type to be used for sales orders if no specific sales type has been defined for the customer.

In order to successfully send a sales invoice using Supply Chain Integration, the invoice can relate to only one sales order. To ensure that all orders always end up on individual invoices, set the Create invoice option to 'New invoice for every order' for the customers who you send electronic invoices to. To set this as the default behavior for every new customer you enter in Isah, make sure the default setting of this value in the General Settings module is 'New invoice for every order' as well. You should be aware, however, that this value will change for all customers that use the default setting ().

If you are using Isah as well as Isah Finance, you already have the right data to administer 'Reverse charge VAT' using Supply Chain Integration. If your company is not using Isah Finance, but is using reverse charge VAT, create a scenario code '2A', and use it to register reverse charge VAT.

The following details only have to be filled in if your company uses a web interface for SCSN:

• To successfully work with the web interface, both your company and your customer or supplier must have individual SCSN codes. An SCSN code uniquely identifies the participating companies during electronic communication, and can be found on the Supply Chain Integration tab of the customer or supplier form in Isah. For your own company, enter the code for customer '99999' and supplier '99999'.
• For customer and supplier '99999', enter a Notification email address on the Supply Chain Integration tab. This address is used as the sender address for outgoing messages (notifications to another company). Isah uses the address from either your customer records or your supplier records, depending on whether you are the customer or supplier in the relevant message.
• For all customers and suppliers you will be exchanges messages with via your SCSN web interface, also enter a notification email address. Isah uses this email address only if the company you are sending electronic messages to does not have a web interface for Supply Chain Integration. If the company does not have a web interface for Supply Chain Integration, Isah will make electronic messages available in your own interface, and the recipient will be notified at the email address entered here that he can retrieve your messages.