Returning goods

If you need to return goods to the supplier after you have registered their receipt in Isah, there are two possible scenarios:

• The purchase lines against which the receipt has been registered have not yet been confirmed as complete.
• The purchase line on which the receipt has been registered has been confirmed as complete.

If the purchase line has not yet been confirmed as complete, you have to post the return directly against the purchase line by entering a negative receipt line which you subsequently process. All entries will then be correct in both logistical and financial terms.

If the reject is not discovered until the production process has started, the purchase line will usually have already been confirmed as complete. In that case, it is no longer possible to post a negative receipt against the purchase line. There are now two possible scenarios: you can return the goods, after which you will receive a credit note, or you exchange the goods for other goods. These actions must be entered correctly in Isah from both a logistical and a financial viewpoint to make sure that the actual costing figures and the journal entries will continue to match.

Returning goods with credit note

If you return the goods, the costs incurred are reversed by means of the credit note you receive from the supplier. To correct the registered quantities received, enter a new receipt schedule line with the rejected quantity (negative quantity). By processing this line, the quantities will be corrected.

Exchanging goods

To make the correct financial entries for the return process in Isah, first add a new purchase order line to the original purchase order. On this line, specify the number of parts you want to return (negative quantity). The following items are posted:

On the Receipts of part purchases form, select the purchase line with the negative quantity, and then process this line. The following items are posted:

If there is a difference between the purchase price and the FVP/APP, an additional journal line is created automatically. If it concerns a stock purchase, the difference is posted to the Price differences account once the goods have been received. If it concerns a purchase to order, the difference is posted to the work in progress.

To post the receipt of the exchanged goods, add a line to the original purchase order with the quantity of goods you are expecting to receive from your supplier. The following items are posted: