Process of sending external documents
Use the Delivery method form to configure settings for the automatic delivery of documents. These documents could be reports, but if you are using Supply Chain Integration, they can also include electronic XML messages.
The delivery methods you define can be selected whenever you set up communication of external documents:
Report delivery method
The report delivery method allows you to define whether a report should be sent by post or by email. To send the report by email, specify the sender and recipients, enter the email contents, and specify any documents to be attached.
Repeatedly composing email messages, entering recipients and looking up documents to be included is time-consuming and error-prone. If you choose to automate the communication of documents, you set the default communication method for individual customers or suppliers just once. Once you have done that, all you have to do is execute the Send documents process to create the email or printout. You can execute the process as a multiselect process. For example, if on the Sales offers form you select multiple sales offers and then start the process, all selected sales offers will be printed or sent based on the delivery method you defined.
Electronic message delivery method
To use Supply Chain Integration to send electronic messages, define the delivery method for each document type. This process is similar to the process for defining the report delivery method, except that you specify whether you want to email just the electronic XML message or the report in PDF format as well.
Delivery method for signed service tasks
A simplified version of the document delivery feature is used to send signed service tasks.See this section for information about defining the delivery method for signed service tasks.