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Electronic messages

If you are using Supply Chain Integration, the Electronic messages form shows all electronic messages created or received by the web service for Supply Chain Integration, such as purchase orders and order confirmations.

Note: Any electronic messages sent are also displayed on the Documents sent form. These messages may differ from the messages on the Electronic messages form. The reason for this is that the Electronic messages form logs all messages from the web service for Supply Chain Integration, while Documents sent saves all documents actually sent. In principle, these messages are identical if Supply Chain Integration is used in the default mode. It is possible, however, to modify outgoing messages by using scripts before they are actually sent by Isah. In those cases, the Electronic messages form shows the message created by the web service, and the Documents sent form shows the message as it is after it was modified by the script.

General tab

The General tab lists information about the message, such as its direction (incoming or outgoing message) and the message type. It also shows whether the electronic message was sent or received successfully.

Electronic message tab

You can view the electronic XML message itself on the Electronic message tab.

Tip: If you select a company in the Customers or Suppliers module, you can use the Go to menu to jump straight to a list of all electronic messages for this customer or supplier.