Process of sending external documents
The Documents sent form lists information about the documents sent as a result of the Send documents process. The information displayed includes the person who initiated the process and when, and the documents sent or printed. To see all communications for an entity (for example, a sales offer), click through the entity.
Documents can be reports (such as order confirmations in PDF format) or electronic messages.
Click the Attachments button to display a list of the attachments included with the report sent by email (if any). If the delivery method settings indicate that a PDF should be linked as an attachment to an entity such as a sales offer, the report is not only listed on the Documents sent form, but also in the attachments overview.
Note: All electronic messages that have been sent (from the Supply Chain Integration feature) are displayed on the Documents sent form and the Electronic messages form. These messages may differ from each other. The reason for this is that the Electronic messages form logs all messages from the web service for Supply Chain Integration, while Documents sent saves all documents actually sent. In principle, these messages are identical if Supply Chain Integration is used in the default mode. It is possible, however, to modify outgoing messages by using scripts before they are actually sent by Isah. In those cases, the Electronic messages form shows the message created by the web service, and the Documents sent form shows the message as it is after it was modified by the script.