Setting criteria

1. Navigate to the Default values form in the General Settings module, open the Edit menu, select Supplier rating, and then select Maintain criteria. On this form, define the criteria to be used by Isah to calculate the supplier rating. There are four types of criteria:
   • Main criterion: The main criterion cannot be changed, except for the score.
   • Subjective: A subjective criterion is a criterion assigned by you as a user, where you assign a value to a specific score. Subjective criteria can be changed and added. Examples of subjective criteria are support, innovativeness, price, etcetera.
   • Certificate: A certificate criterion is a criterion assigned by you as a user, where you assign a value to the organization having certificates, such as quality or environmental certificates.
   • Objective: An objective criterion is computed based on scripts and metrics from Isah. Examples of objective criteria are delivery reliability in days or quantities, complaints registration, and rejection registration.
2. Specify which criteria Isah should take into account when determining the rating. To activate a criterion, place a tick mark below the Active column.

You can set any criteria that have been activated. You can also add subjective criteria. These actions are discussed in the topics Defining subjective criteria, Defining certificate criteria, Defining objective criteria, and Defining the main criterion.

Tip: Use the Suppliers form to view the rating criteria that have been defined, including scores, and lower and upper limits: choose the Info menu, Supplier rating, Rating criteria.

Note: By default, the criteria on the Maintain criteria form are in English for all languages. If you want to see the criteria in a different language, contact your Isah consultant. Your Isah consultant can modify them in the ST_VR_CriteriumMain table.