Having the work approved by the customer

At the bottom of the form, space is provided for a signature. If a contact is known, the name of this contact and the email address (if known) will be filled in. The software uses a search path to retrieve the contact from Isah.

MFS: Contact search path

Contact by sales order

Every task is related to a sales order. If a contact has been filled in on this sales order, then the name of that contact will appear in the Signed by field in Isah MFS. If this person has an email address, then that email address will also be filled in. If the sales order does not have a contact, Isah MFS will search the address details of the task in Isah MFS.

Contact by address

Every task in Isah MFS has an address. If the address has a contact, Isah MFS will fill in the name of this contact in the Signed by field. If this person has an email address, then that email address will also be filled in. If there is no contact in the address details, the field will remain empty.

Email addresses

The preferred email address is the email address of the contact found. It the contact does not have an email address, Isah MFS will check whether the task address contains a general email address. If it does not, the field will remain empty.

You can change the name and the email address, if required. It is also possible to enter multiple email addresses, separated by a semicolon. Isah MFS will mail the signed service task to all of the addresses you enter.

The document to be attached and the send details to be used (such as the email subject) are defined in the customer settings in Isah. In order to send the email, the recipient's email address and the send details from Isah are required, as well as settings for the mail service in Isah Configuration.

	Click this icon to open a form listing the details from the Registrations form. The information shown includes the registered time and the parts used.
	Note: You may not see the time and parts, as this functionality can be disabled in Isah Configuration.
	The task sign-off form can be displayed in a different language, which allows customers who speak a different language to understand the information. To change the language, click one of the language buttons on the toolbar.
	You can add a comment.
	At the bottom of the form, space is provided for a signature. If a contact is known, the name of this contact and the email address (if known) will be filled in. The software uses a search path to retrieve the contact from Isah. Contact search path Contact by sales order Every task is related to a sales order. If a contact has been filled in on this sales order, then the name of that contact will appear in the Signed by field in Isah MFS. If this person has an email address, then that email address will also be filled in. If the sales order does not have a contact, Isah MFS will search the address details of the task in Isah MFS. Contact by address Every task in Isah MFS has an address. If the address has a contact, Isah MFS will fill in the name of this contact in the Signed by field. If this person has an email address, then that email address will also be filled in. If there is no contact in the address details, the field will remain empty. Email addresses The preferred email address is the email address of the contact found. It the contact does not have an email address, Isah MFS will check whether the task address contains a general email address. If it does not, the field will remain empty. You can change the name and the email address, if required. It is also possible to enter multiple email addresses, separated by a semicolon. Isah MFS will mail the signed service task to all of the addresses you enter. Send details in the email The document to be attached and the send details to be used (such as the email subject) are defined in the customer settings in Isah. In order to send the email, the recipient's email address and the send details from Isah are required, as well as settings for the mail service in Isah Configuration. Any emails sent are displayed on the Documents sent form.
	To correct the signature, click this icon to delete it. You can do so as long as the signature has not been saved.
	Click this icon to cancel the input.
	Click this icon to save the data. You cannot save the details until a name has been filled in and a signature has been placed.