In email messages used for sending documents, for example "Please find attached the order confirmation". You can select the text in the delivery method details, and you can modify the text – if necessary – before you send the email. Choose 'HTML' or 'Plaint text' as the text format (see the 'Text format' section at the end of this Help text).
For every text code you add, define one or more template texts, for example texts in different languages. The same part text could, for example, be added in English, Spanish, German and Dutch.
When you create a template text, the text will automatically have the text format you choose here. You can still change the text format in the template text. If you change the text format on the Texts form, it will not affect any existing template texts.
Text format section