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Book Index

Service

The functions of the Service process allow you to manage objects, preventive maintenance service contracts and corrective maintenance messages. You create orders from within service contracts and messages for the performance of the maintenance and for invoicing the customers for the maintenance.

Manage objects

 

 

Manage service contracts

 

 

 

Manage service contract versions

 

 

 

Manage service contract version objects

 

 

 

Create preventive maintenance

Create notification for corrective maintenance

 

 

Authorize preventive maintenance

 

 

 

Create service orders (preventive)

Create service order

 

 

 

Create invoice schedules

 

 

 

 

 

Authorize invoice schedules

 

 

 

 

 

Create periodic invoices

 

 

In this folder

Preventive maintenance

Corrective maintenance based on contract

Corrective maintenance without a contract