Appendix: Overview of icons

The icons in the left-hand column of the form listing scheduled tasks provide information about the task status and the active hour line. Use the images on the toolbar to change the status of the selected task, open a different overview, and more.

Start menu

Menu

Use this button to collapse or expand the menu.

MFS: Tasks

The Tasks form lists all scheduled service tasks assigned to you.

MFS: Active task

The Active task is the task (travel or productive task) you are currently performing.

Settings

Click this icon to open a form with various settings, such as settings for logging system messages.

Log out

Click this icon to log out.

MFS: User

You are logged in with this user name.

Statuses and hours in the left-hand column

MFS: Accepted

You have accepted this task.

MFS: Rejected

You have rejected this task.

MFS: En route

You are on your way to the task location.

MFS: Work in progress

You have started this task.

MFS: Finalize

You have finished the work.

MFS: Approval from customer

The customer has approved the work.

The task is closed.

MFS: Hour line

This icon, which is displayed for just one task, indicates that this hour line is active and will continue to be active until you either change the status or manually stop the hour line.

Toolbar on main form

MFS: Day view

Click this icon to display the day view.

MFS: Week view

Click this icon to display the week view.

MFS: Task details

Click this icon to go to the detail form of the selected task.

MFS: Accepted

Click this button to accept the selected task; the task status will change into 'Accepted'.

MFS: Rejected

Use this button to reject the selected task; the task status will change into 'Rejected'.

MFS: En route

Use this button to change the status of the selected task into 'En route' and to start an hour line for your travel time.

MFS: Work in progress

Click this button to change the status of the selected task into 'Work in progress' and to start an hour line for your working time. If an hour line for travel time was active, it will be closed and moved to the Registrations tab.

MFS: Finalize

Click this button to indicate that you have finished the work. The task status will change into 'Finalized'. If an hour line for 'Work in progress' or 'Travel time' was active, Isah MFS will close this line and move it to the Registrations tab.

MFS: Approval from customer

To have the work approved by the customer, click this button. An overview of relevant details will appear to be signed off by the customer. Once the window has been confirmed, the task status will change into 'Approved by customer'.

If the task has been completed, click this button to close the task. The status will change into 'Closed'. Once the details in the app have been refreshed, the task will be removed from your overview, and the office-based staff can handle the administrative side of the task.

MFS: Refresh form

Click this button to refresh the details from Isah, so that any changes are displayed on your screen. The details can be refreshed only if the app is connected with the Isah database.

Other icons

MFS: As-built structure

Click this button to view the structure of an object. By double-clicking the underlying objects, you can delve deeper into the structure.

MFS: Task details

Click this button on any level in the object structure to return to the parent task form.

MFS: Back to previous object

Return to the previous level in the object structure.

MFS: Blocked

This icon signifies that you cannot change or delete the line. It is displayed on:

 

MFS: Stop hour line

Click this button to stop the active hour line and move the total elapsed time to the Registrations section.

CRM - Location of customer addresses

Click this button to plan a route to the location.

MFS: View documents

Download the document.

Change

Change the selected details.

Delete

Delete the selected details.

TR: Delete leave

Cancel the input of the details.

TR: Save leave

Save the data.